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DART - Dial a Ride Transit

DART is a flexible bus service that is designed to meet the diverse needs of the Girdwood community. Those who qualify as a DART rider can receive curb-to-curb bus service in the Girdwood valley. The DART service is provided only to those who are prevented from getting to and from the GVT route service locations. Please call one day in advance to schedule a trip.

Who qualifies as a DART rider?

• Americans with Disabilities Act (ADA) - those with physical, cognitive or sensory disabilities.
  
• Senior Citizens
  

DART Guidelines

• DART riders need to call the GVT dispatcher one day in advance to schedule a pick-up or drop-off.
• DART fares and operating schedule are the same as Glacier Valley Transit.
• DART is a curb-to-curb service where the rider meets the bus at the sidewalk or other safe area.
• GVT buses are equipped with ramps, voice announcements of stop locations and two wheelchair stations with securement straps and customer restraints.
• Wheelchair riders please note that seating for wheelchairs is limited and GVT cannot accommodate oversize wheelchairs and scooters. Please contact DART one day in advance and let them know when you are riding to ensure capacity is available. Due to limited space for mobility devices, reservations scheduled in advance will take priority over a fixed route pick-up.

Details

Per Americans with Disabilities Act (ADA) Requirements, Glacier Valley Transit at a minimum will provide the following:

• Stop announcements will be provided for fixed route service at transfer points, major intersections, destination points, and intervals along the route to orient passengers and upon request.
• When more than one route serves a stop, a means by which an individual with a visual or other disability can identify the route on which he or she wants to travel will be provided.
• Service animals may accompany individuals with disabilities in vehicles and facilities. The DOT ADA regulations define a service animal as any animal individually trained to work or perform tasks for an individual with a disability, including but not limited to guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items. It is discriminatory to require a person with a disability to certify or register a service animal. Policies or practices that have the effect of limiting service animal use are prohibited.
• Common wheelchairs will be transported. A common wheelchair is a three or four wheeled mobility device that does not exceed 30 inches in width and 48 inches in length as measured two inches above the ground and does not weigh more than 600 pounds when occupied. Every effort will be made to transport wheelchairs that do not meet the definition of a common wheelchair.
• Where necessary and upon request, personnel will assist individuals with disabilities in the use of securement systems, ramps and lift. Personnel must leave their seats if it is necessary to provide the assistance.
• Passengers may be required to allow their mobility devices to be secured and may be denied service if they refuse.
• Passengers will be transported when the securement system cannot accommodate the rider’s “common wheelchair.” Requirements concerning wheelchair equipment or specifications, such as brakes or wheel locks will not be established.
• Passenger may be asked, but not required, to transfer from a wheelchair to a seat.
• The lifts or ramp will be deployed upon request for persons who do not use wheelchairs, including standees.
• Vehicles used in fixed route service shall have signs designating priority seating for elderly persons and persons with disabilities
• When an individual with a disability needs to sit in a seat or occupy a wheelchair securement location, the driver shall ask the following persons to move in order to allow the individual with a disability to occupy the seat or securement location:
  • (i) individuals, except other individuals with a disability or elderly persons, sitting in a location designated as priority seating for elderly and handicapped persons (or other seat as necessary)
  • ii) individuals sitting in a fold down or other movable seat in a wheelchair securement location. The driver is not required to enforce the request.
• Vehicle operators and other personnel will make use of accessibility related equipment and features.
• Public information and communications must be made available in accessible formats.
• Staff must not refuse to permit a passenger who uses a lift to board or disembark from a vehicle at any designated stop, unless the lift cannot be deployed, the lift will be damaged if it is deployed or temporary conditions preclude the safe use of the stop by all passengers (i.e., the stop is “closed” for the duration of such conditions).
• Service will not be denied individuals using respirators or portable oxygen.
• Staff must ensure adequate time for individuals with disabilities to board or disembark a vehicle.